Refund Policy
Effective Date: August 24, 2026
This policy describes how AI Music Creator handles completed payments, subscription cancellation, credit restoration, and billing errors.
1. Completed purchases
Except where applicable law requires a different result, completed subscription payments, renewals, and one-time credit-pack purchases are final. Please review the billing interval, included credits, and total price before confirming checkout.
2. Canceling a subscription
You may cancel before the next renewal. Cancellation stops future renewal charges and normally preserves paid access until the current billing period ends. It does not reverse a charge that has already completed.
3. Unused credits
Not using subscription or pack credits does not by itself qualify a purchase for a cash refund. One-time credits remain available until used under the current product rules and do not upgrade the account’s subscription tier.
4. Failed generations
If our system marks a paid generation as failed because of a service error, the credits charged for that task are returned automatically or after review. Returned platform credits are not a reversal of the original card payment.
5. Duplicate, incorrect, or unauthorized charges
Contact us promptly if the same purchase appears more than once, the charged amount differs from checkout, or you do not recognize a transaction. Include your account email, receipt identifier, charge date, and a short explanation so we can investigate.
6. Rights that cannot be excluded
Nothing in this policy removes a refund, cancellation, or remedy that applicable law requires. When making a statutory request, identify the transaction and the legal basis you believe applies.
7. Requesting help
Send billing and refund questions to the support email below. Do not include a full card number or card security code in your message.